Shipping and Returns


Shipping Method

In accordance with the lithium battery transportation guidelines, dot Boards are sent via road transportation using Startrack Express or Australia Post networks.

Shipping Costs

All dot Boards are eligible for Free Shipping

Shipping Times

International Shipping

Please refer to the Helpdesk to see if you have a local distributor in your country.


We offer Free Returns on all orders.

dotboards can provide a refund for your order if unused and in original condition within 4 weeks of purchase. 


Express Post Delays:

While there are no delays with our dispatching times, Australia Post have advised that some Express Post deliveries may experience delays in delivery times by 1-2 days. 

This will impact deliveries to Melbourne, Sydney, Brisbane, Adelaide, Hobart and Launceston. 

Express post remains our fastest postal service, but our next-business-day guarantee is suspended until domestic flights return to normal. 

For further information, please visit the Australia Post website for updates on express post domestic delivery times here.

Australia Post is making every effort to minimise delays and apologises for the inconvenience.

You can also track parcels on by using the online tracking tool.